Ian Horne · CIO / CTO
Technology leadership when execution matters.
I build and lead technology organisations, develop the people within them and connect technology decisions to what the business needs.
My background runs from production operations and engineering to international leadership across enterprise applications, product, data, infrastructure, cybersecurity and service operations. I work with boards and business leaders while staying close to the people doing the work.
Permanent and interim CIO/CTO roles. UK and international.
Experience
Technology leadership at Kaplan International, following infrastructure and automation leadership at SHL, Gartner and CEB. Earlier work in aviation, telecommunications and secure government environments.
Selected work
Building a global technology function
At Kaplan International, I brought regional capabilities into a coherent global function, developed managers and established shared standards while retaining useful local ownership.
Protecting continuity through separation
At SHL, I led infrastructure and service transition through a corporate separation, with critical services continuing through the change.
Putting AI to useful work
I worked with a business team and a specialist supplier to connect AI-assisted outreach to an existing commercial process. The initiative brought additional business from previously inactive prospects.
How I lead
Clear expectations, real ownership and support for people to develop. I bring teams together around shared priorities, make the trade-offs visible and follow decisions through into delivery.
Writing
Practical notes on leading teams and making technology useful.
Building a global team without losing local ownership
How shared capabilities and local judgement can work together.
AI value starts with the workflow
The business process, decisions and follow-through behind a useful AI initiative.
Enterprise automation that people can trust
Safe defaults, recoverable work and evidence someone can act on.
Contact
For permanent or interim technology leadership, get in touch. I am also open to a focused advisory conversation where my experience would be useful.
hello@ticketyboo.dev · LinkedIn