Skip to content
ticketyboo.dev

Ian Horne

Interim and fractional technology leadership. I fix technology situations that have stalled.

CTO, CIO, IT Director — fractional, interim, and permanent. UK and international.

£300m business unit turnaround in 5 months
24 transactions both sides of the table
$400m divestiture zero disruption
AI in production commercial and productivity gains
~20% cost reduction vendor consolidation

Transformation reset — £300m business unit

A Big Four-led transformation had failed. The programme was stalled, the business had lost confidence, and the vendor relationship was beyond repair. I was dropped in, ejected the vendor, and rebuilt the delivery plan from scratch. Confidence restored in 5 months. Throughput up 20% through automation and workflow redesign.

24 transactions in 7 years — both sides of the table

Joined through acquisition. Decoupled the business from a fully outsourced model to an insourced operation. Then through three further major transactions: acquired by CEB, CEB acquired by Gartner, then Gartner divested the business ($400m). Migrated infrastructure mid-cycle. Delivered the final technology separation on timeline with zero service disruption.

Vendor consolidation — global enterprise

Built vendor onboarding and management processes from scratch. MSA framework, business-unit-level agreements, consolidation of services across global units into enterprise contracts. Consistent terms, managed cost, ~20% opex reduction across the largest global suppliers.

Bring a problem.

30 minutes. No obligation. You will leave with a clear next step, even if we don't work together.